We Respect Your Privacy and Commit to Transparent Protection
Your trust matters. Here’s how we safeguard your Pivacy and personal information with integrity and care.
At Neuro Art & Design and Divine Soul Exploration, your privacy is a top priority. We’re committed to handling your personal information with transparency, integrity, and care. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, or offerings. By engaging with this site, you’re placing your trust in us—and we honour that trust by upholding the highest standards of privacy protection.
GDPR Compliance Statement
In alignment with the General Data Protection Regulation (GDPR), we are fully committed to protecting your personal data and respecting your privacy rights. If you are located within the European Union or the UK, you have specific rights regarding how your information is collected, processed, and stored. You may request access to your data, ask for corrections, or request its deletion at any time. We only collect data that is necessary for delivering our services and never share your information without your explicit consent. Your trust means everything, and safeguarding your privacy is part of our promise.
What Data We Collect and Why
To provide you with a meaningful and personalised experience, we may collect the following information:
- Name and Contact Information (e.g. email address, phone number)
So we can respond to your enquiries, send booking confirmations, and keep you updated with relevant offerings (only if you’ve opted in). - Billing and Transaction Data
To securely process payments and deliver any products or services you purchase. - User Activity (e.g. pages visited, time on site, preferences)
To help us improve the website and tailor content that better serves your interests. - Workshop or Booking Details
When you register for a workshop or session, we may collect details that help us prepare a supportive and relevant experience for you.
We only collect the data we need, never more—and never share your information without your clear consent.
How Your Data is Stored and Secured
Your privacy is deeply important to us. All personal data is handled with care and stored using secure, encrypted systems that comply with GDPR standards.
- Secure Servers: Your information is stored on protected servers with restricted access, regularly monitored for security.
- Encryption & Protection: Sensitive data (like payment details) is encrypted using industry-standard technology to prevent unauthorised access.
- Trusted Platforms: We only use reputable, GDPR-compliant third-party providers (such as payment gateways or email services) who are committed to data protection.
- Access Control: Only authorised individuals can access your personal information, and only when absolutely necessary to provide you with the services you’ve requested.
We regularly review our practices to ensure your data remains safe, confidential, and respected.
How Long We Keep Your Data and How to Request Removal
We only keep your personal information for as long as it’s necessary to fulfil the purpose for which it was collected—whether that’s to deliver services, respond to enquiries, or meet legal obligations.
- Retention Periods: Most data is kept for up to 6 years for administrative, legal, or tax-related reasons. If you’ve joined a mailing list, your data will remain until you unsubscribe or request deletion.
- Your Right to Be Forgotten: You have the right to request the deletion of your data at any time. Simply email us with your request, and we’ll ensure your information is removed promptly, unless we’re required by law to retain it.
- Regular Reviews: We regularly audit and clear out inactive records or data no longer needed.
Your trust matters. We make it easy and transparent for you to take control of your information.
Cookies & Tracking Technologies: How We Use Them
To enhance your experience and understand how our site is used, we use cookies and similar tracking technologies. These small data files help us:
- Remember your preferences so you don’t have to re-enter information each time you visit
- Understand visitor behaviour through analytics (such as pages viewed and time spent)
- Improve functionality and performance across devices and browsers
You’ll be prompted to accept or manage cookies when you first visit the site. You can also adjust your browser settings at any time to disable cookies—though some features may not work as intended if you do.
We use trusted third-party tools like Google Analytics in compliance with GDPR regulations. No personally identifiable information is collected without your consent.
Your comfort and control are our priority—transparency matters, and we’re committed to it.
Third-Party Links & Trusted Services
To support your experience, this website may contain links to third-party websites, resources, or services—such as recommended books, booking platforms, or trusted tools that align with the ethos of Neuro Art & Design and Divine Soul Exploration.
Please note:
- These external sites operate independently and have their own privacy policies and terms.
- We carefully select links based on relevance and value, but we do not have control over their content or data practices.
- If you choose to interact with a third-party link, we encourage you to review their privacy policy before sharing any personal data.
Your trust is important, and we only point you toward resources we believe in—but your data safety remains your responsibility once you leave this site.
Data Retention & Security: Protecting What Matters Most
Your personal data is handled with the highest level of care and respect. We retain only the information necessary to fulfill the purpose it was collected for—nothing more, nothing less.
How We Protect Your Data:
- Secure platforms are used to store and manage all personal data.
- Encryption and password protection are applied wherever possible.
- Regular reviews ensure data is not held longer than necessary.
- Access is limited to only those who genuinely need it to support your experience.
How Long We Keep Your Data:
- Contact form submissions: retained for up to 12 months unless ongoing contact is established.
- Booking or service-related information: kept for up to 7 years for legal and accounting purposes.
- Newsletter/email lists: retained until you unsubscribe or request deletion.
You are in control. At any time, you may request that your data be amended or erased by contacting us directly.
Your Data Rights: Empowering You to Stay in Control
You have full rights over your personal data. I’m committed to making sure those rights are respected and easy to exercise. Under data protection law (including GDPR), you are entitled to the following:
✅ Right to Access
You can request a copy of the personal data held about you at any time.
✅ Right to Rectification
You can ask to correct or update any inaccurate or incomplete data.
✅ Right to Erasure
Also known as “the right to be forgotten,” you may request deletion of your data, provided it’s no longer legally required to be kept.
✅ Right to Restrict Processing
You can request that your data is only used for certain purposes while an issue is being resolved.
✅ Right to Data Portability
You can request that your data be transferred to you or another provider in a structured, commonly used format.
✅ Right to Object
You may object to how your data is used, particularly for marketing purposes.
To exercise any of these rights, please contact me
Last Updated: 17/03/2025